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Delivery/Production/Terms

Standard Forms of Payment for "ONLINE" Transactions

All online orders must be paid in full at the time of purchase. The standard forms of payment for online orders are Visa, MasterCard, American Express ect.

Pricing and Other Errors

Prices shown for items on this website's product pages and in your shopping cart are for merchandise only. An estimate of the total cost of your order is available in your shopping cart, including any applicable tax, delivery or other fees. The final cost will be available for your review prior you complete your order.

 

While we strive for accuracy in the pricing displayed on this website and the other product information we provide, errors can occur.

 

In cases where such errors do occur, we expressly reserve the right not to honor pricing errors on this website when accepting an order online. In the case where an order placed online contains a pricing error, you will be contacted and the order will be cancelled. Any payments that have been authorized for that order will immediately be reversed. Should you discover an error once your order is delivered, your sole recourse is to return your order in accordance with our return policy.

Product Availability

Product availability may differ by region, so the easiest way to obtain stock information is to contact us.

Refunds and Returns

Should you wish to cancel your order, please refer to the following policies:

  • Refunds "Prior" to Delivery or Pick Up

    • You may cancel your order and ask for a full refund prior delivery or pick up. A full refund will be issued to the original method of payment.

    • To cancel your order, simply e-mail us at christian@havcopenhagen.com

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  • Refunds "After" Delivery or Pick Up

    • When a products is delivered and packed out of the custom-made wood frame any refund is not possible. All of our products are made to order and refunds after this point is not possible. If the products by any means are damage upon delivery please notify us at christian@havcopenhagen.com upon delivery. If fail to do so there will be no refund or compensation. 

Delivery

All products are delivered to the edge of the street, nor carried inside or up the stairs. 

If, during delivery, your merchandise or property has been damaged, you must notify us at christian@havcopenhagen.com